Responsible Gaming

Gambling Should Be Entertainment, Not Income

At 1Win, we believe that gambling should be enjoyed as a form of entertainment only. Betting should never be viewed as a way to earn money, solve financial problems, or generate income. Casino games and sports betting are games of chance with a built-in house advantage. Always gamble with money you can afford to lose, and never chase losses or bet more than you intended.

Age Verification

You must be at least 18 years of age to use 1Win services in Brazil. This is both a legal requirement and an important safety measure. If you are under 18, please do not create an account. Parents and guardians should monitor their children's online activities to prevent underage gambling.

Warning Signs of Problem Gambling

If you recognize any of the following behaviors in yourself or someone you know, it may be time to seek help:

Chasing losses: Trying to recover lost money by gambling more
Hiding gambling: Being secretive about your gambling activities or spending
Increasing stakes: Needing to bet larger amounts to get the same excitement
Neglecting responsibilities: Missing work, school, or family obligations due to gambling
Borrowing money: Taking loans or using credit to fund gambling
Loss of control: Inability to stop gambling or stick to set limits
Emotional distress: Gambling to escape problems, anxiety, or depression
Failed attempts to quit: Repeatedly trying and failing to cut back on gambling
Relationship strain: Gambling causing conflicts with family or friends
Financial crisis: Mounting debts or inability to pay bills due to gambling

Self-Help Tools & Responsible Gaming Features

1Win offers several tools to help you maintain control of your gambling:

Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
Loss Limits: Establish a cap on the amount of money you're willing to lose during a session or time period
Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
Session Time Limits: Set automatic logout after a specified duration
Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account (ranging from 24 hours to several years)

To access these tools, log in to your 1Win account and visit the Responsible Gaming section in your account settings.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide free, confidential support:

Brazil

CVV (Centro de Valorização da Vida): Emotional support and crisis intervention
Phone: 188 (24 hours) | Website: www.cvv.org.br
SENAD (Secretaria Nacional de Políticas sobre Drogas): Information and support for substance abuse and behavioral addictions
Website: www.gov.br/saude/pt-br/acesso-a-informacao/acoes-e-programas/senad
NA (Narcóticos Anônimos) - Brazil: Peer support groups with meetings throughout Brazil
Website: www.narcoticticsanonimos.org.br

International Resources

GamCare (United Kingdom): Free counseling and support for problem gambling
Website: www.gamcare.org.uk | Phone: 0808 8020 133
GamStop (United Kingdom): National self-exclusion scheme
Website: www.gamstop.co.uk
Gambling Help Online (Australia): Counseling and support services
Website: www.gamblinghelponline.org.au | Phone: 1800 858 858
Responsible Gambling Council (Canada): Resources and support
Website: www.responsiblegambling.org
National Council on Problem Gambling (USA): Helpline and referral services
Website: www.ncpgambling.org | Helpline: 1-800-522-4700

If You Need Help

Seeking help is a sign of strength, not weakness. If you're concerned about your gambling habits or those of someone close to you, reach out to one of the support organizations listed above. They offer confidential, non-judgmental assistance and can help you regain control.

Remember: Problem gambling is treatable. With the right support and tools, recovery is possible. Don't hesitate to contact a professional today.